Jan 9, 2025
In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, sits down with Donda Young, CIP, President of Helias Consulting and veteran information management professional, to discuss the changing landscape of information management. Young shares her perspectives on how the discipline is evolving from traditional records management into a more integrated approach encompassing data governance, risk management, and AI. Drawing from over 25 years of experience, she emphasizes the importance of breaking down departmental silos, focusing on user needs, and taking an incremental approach to building information management programs. Through engaging analogies and practical examples, Young illustrates how information management professionals can bridge the gap between technical and non-technical stakeholders while maintaining a focus on solving business problems rather than chasing the latest technology trends.