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Welcome to AIIM On Air

The podcast created for and dedicated to the members of AIIM and information management professionals worldwide.

The Association for Intelligent Information Management (AIIM) is dedicated to advancing the information management industry. Since 1944, AIIM has been at the forefront of revolutionizing how organizations leverage information with emerging technologies. AIIM helps organizations manage information with and for artificial intelligence through future-focused and technology-driven certification, education, research, networking, solutions, and support. AIIM represents a global community of information leaders committed to driving better business outcomes through intelligent information management.

Find us at AIIM.org.

  1. All Episodes
  2. Start with Why: A Practical Guide to AI Implementation in Information Management

Start with Why: A Practical Guide to AI Implementation in Information Management

Nov 7, 2024

In this episode of AIIM OnAir, host Tori Miller Liu sits down with Sheila Woo, Senior Director of AI and Analytics at OpenText, to explore practical approaches to implementing AI in information management. Woo shares valuable insights on preparing unstructured data for AI projects, emphasizing the importance of starting with clear business problems rather than technology-first solutions. Drawing from her extensive background in computational linguistics and natural language processing, she discusses real-world use cases in customer service and information retrieval, while offering practical advice on data preparation and risk mitigation. The conversation provides actionable guidance for organizations looking to leverage AI effectively.